Terms & Conditions

This document contains 1. Terms of Service 2. Privacy Policy 3. Refund & Cancellation Policy


Kindly read the Terms of Service and Privacy Policy (collectively called “Terms”) carefully. By using ClassMeet (“the Service”, including the application, website and services performed as a part of the application or website) you agree to be bound by these Terms of Service and our Privacy Policy. Your use of the Service is subject to your compliance with all the Terms.

You acknowledge and agree that we reserve the right to modify the Service (or any part thereof) from time to time and that we shall not be liable to you or to any third party for any modification to the Service and all content and information provided on and through the Service shall be used only under these Terms.

The Service is owned and managed by Chiguru CoLab LLP

For purposes of clarity and interpretation, certain words & expressions that may or may not be defined elsewhere have their meaning set out below:

“Service” means and refers to ClassMeet, including the website, and services performed as a part of the application or the website.

“Service Provider” or “We” means and refers to Chiguru CoLab LLP LLP that provides online virtual conferencing and other EdTech services on products like ClassMeet.

“User” or "You" means and refers to anyone accessing and/or using the Service It includes individuals directly accessing and/or using the Service;


The Service Provider will take all steps to maintain the confidentiality of any information and data submitted by You in using of our Service.

The Service Provider shall take all necessary precautions to protect the confidential information of Users of the application. Neither the Service Provider nor its representatives will disclose such confidential information to any third party. However, the Service Provider reserves the right to disclose any information as required by law and when the Service Provider believes that disclosure is necessary to protect the Service Provider’s rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

The confidentiality obligations do not apply to information which:

is available in the public knowledge at the time of disclosure;

is revealed by other party who is free to disclose it;

has been lawfully obtained by the disclosing party from a third party under no obligation of confidentiality.

Disclaimer of Warranties

Your use of the Service is at your own risk. The Service and all the materials, information, software, facilities, services and other content in the Service are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, the Service Provider disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Service Provider does not warrant that the functions contained in the Service will be available uninterrupted or error-free, that defects will be corrected, or that the Service or the servers that make them available are or shall remain free of malware or other harmful components. The Service Provider does not warrant or make any representations regarding the use or the results of the use of the material, information, software, facilities, services or other content in the Service or any sites linked to the Service in terms of their correctness, accuracy, reliability, or otherwise. The Service Provider makes no warranties that use of the materials, information, software, facilities, service or other content in the Service will not infringe the rights of others and the service provider assumes no liability or responsibility for errors or omissions in such materials, information, software, facilities, service or other content of the Service. If applicable law does not allow the exclusion of some or all of the above implied warranties to apply to you, the above exclusions will apply to you only to the extent permitted by applicable law. Limitation of liability

The Service Provider does not accept any liability for any loss or damage (direct, indirect, punitive, actual, consequential, incidental, special, exemplary or otherwise) resulting from any use of, or inability to use the Service or the material, information, software, facilities, services or other content on the Service, regardless of the basis upon which liability is claimed and even if the Service Provider has been advised of the possibility of such loss or damage. Without limitation, You (and not the Service Provider) will assume the entire cost of all necessary servicing, repair or correction in the event of any such loss or damage arising. If applicable law does not allow all or any part of the above limitation of liability to apply to You, the limitations will apply to You only to the extent permitted by the applicable law.

In addition, and without limiting the foregoing, to the fullest extent permitted by applicable law, in no event will the aggregate liability of the Service Provider arising out of or in connection with the Service provided hereunder, whether in contract, tort (including negligence, product liability, or any other theory), warranty, or otherwise, exceed the amount of money paid by User to the Service Provider for the usage of the Service;

The materials, information and opinions included and/or expressed in or on the Service are not necessarily those of the Service Provider or its affiliated or related entities or content providers. The Service Provider may remove or modify any content without notice or liability at any time in its sole discretion. Any use of the Service will be at your own risk and will be subject to the disclaimers and limitations on liability set out above.

Terms of Use

The Service Provider may modify any of these Terms, add, or remove any part of these Terms at any time without notice. Any changes made to these Terms come into effect immediately upon being posted. If You continue to use the Service after modification of the Terms, You indicate your acceptance of those changes. The Service Provider reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of the the Service Provider’s systems as well as your interests shall remain protected. Charges and Payouts

The pricing model is different for each service and you would identify the same in the application / service specific webpages or contracts in terms of a special service delivered.

The Service Provider reserves the right to seek all remedies available at law and in equity for violations of these Terms. Privacy Policy

The Privacy Policy forms a part of these Terms. Please refer Privacy Policy for use of this Service.


If any part of these Terms is found to be unlawful, void, illegal or unenforceable in any respect under any applicable law then that provision shall be deemed to be severed from the remaining provisions and the validity, legality and enforceability of other provisions shall not be affected in any way. Modifications to Terms

The Service Provider reserves the right to modify these Terms at any time without notice to the User. Updated Terms can be found on the Service. The User is responsible to check for any updated Terms before use of the Service. Modification or Termination of Service

The Service Provider reserves the right to modify or discontinue the Service either temporarily or permanently. However, the Service Provider will take all reasonable steps to inform the User in the event of such discontinuance of Service and the Subscriber shall have the option of downloading the complete data. You agree that the Service Provider shall be neither liable nor responsible to You or to any third party for any such modification or termination of the services without prior notice. Governing Law and Jurisdiction

Data collection via the Service and these Terms shall be governed by and construed in accordance with the laws of India. The courts at Bangalore in Karnataka, India shall have jurisdiction to settle any dispute or suit arising out of or in relation to this agreement or these Terms. Contact Information

If you have any questions or notices of violations to these Terms and Conditions, please contact us at hello@chigurucolab.com

Entire Agreement

These Terms constitute the entire agreement between You and the Service Provider. These Terms shall supersede all other communications between You and the Service Provider with respect to the subject matter hereof. If You disagree with these Terms or do not accept these Terms then please do not use the Service. By using the Service, you agree to be bound by these Terms.

Privacy Policy

Chiguru CoLab LLP ("Chiguru") is committed to protecting your privacy. This Privacy Policy (“Policy”) is applicable to everyone who uses classmeet and other services offered by Chiguru (“the Service”, including the application, website and services performed as a part of the application or website). This Privacy Policy deals with the method and purpose of collection of information by Chiguru before, during and after your use of the Service. This Privacy Policy also applies if someone else uses the Service on your behalf. If any word / phrase has been defined within the Terms and Conditions, but has not been defined within this Privacy Policy, that word / phrase will have the meaning that has been assigned to it in the Terms and Conditions.

What type of Information do we collect?

We may collect the following information from you:

  1. Information collected from Users:

    For Registration: Full name, email address, mobile number and a password;

Data gathered will only be used for the specified purpose and will not be used for any other, unless agreeded in wirting. We never share your name, email address, mobile number and password with any 3rd party for any reason.

Usage to our services may be through your personal account or through the account of an Organization.

  1. If your usage is via an Individual account, no data is shared to 3rd party.
  2. If your usage is via an Organization’s account, all essential data regarding the usage, including but not limited to personal information may be shared with that Organization on a need basis.

For Payment: Credit card / debit card numbers, payment wallets and netbanking among other forms of payment related information may be shared with 3rd Party limited to ensuring the functionality of the application and nothing beyond.

What do we use the information for?

We may use the personal information collected within the Service for the following purposes:

Notify users about the service uptime or reminders;

Notify users incase of a security breach of our Service;

Administer and safeguard your account;

Send you information that you requested about a product or service;

Respond to customer service requests;

Improve the performance of the Service.

We may use the payment related information collected from within the Service for the following purposes:

Receive payments from individuals for using our Service;

Who do we share the information with?

Except as provided in this Policy, your information will never be sold, traded, rented or shared with any other legal entity for any purpose except (a) transfer to third party service providers who help us facilitate our business activities, and (b) legal disclosures (see below).

Correction of Information

We at Chiguru respect your Right to Privacy and the right to access your personal information. We collect information from individuals and Organizations acting on behalf of individuals.

If you have an Individual account, and would like to excercise your right to correction or deletion of your data, please do reach out to us at security@chigurucolab.com.

When information is submitted by an Organization, we have no direct relationship with the individuals with whom the Organization may interact using the Service. If you wish to access, correct or delete unreliable data and are unable to do so using your account the Service or if you do not have an account on the Service, you may contact us with your request.

All requests Individual or Organisational, would have to be sent to security@chigurucolab.com . Please allow us 4 working days to review your matter. We may request additional information or require verification of your identity before taking any action on your request.


We collect analytics information about your usage of our services to enable us to improve the products / Services we provide to you as the User. All our analytics will honor "Do Not Track". We will not share or sell or trade or rent any of this data.

Links to Third Party Websites or Services

Our Service, Sites may contain links to third party websites or services. Please be cautious while sharing or viewing information using such links. We are not responsible for the privacy practices of third party websites or services. We advise you to carefully read and understand the privacy policy and terms of service of any such third party website or service. Communications from the Service

We may use your email address to send updates and alerts with respect to the Service. If you do not wish to receive such communication, you can opt out by sending an email to subscribe@chigurucolab.com. Please allow us 2 working days to get the request processed.


We use PayU Money for processing payments. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of PayU Money on https://payu.in


We may publish your comments / reviews / testimonials on our Service. Such comments / reviews / testimonials may certain contain personal information. Please contact us if you feel that a comment / review / testimonial has been published with your personal information without your consent.

Legal Disclosures

We withhold the right to impart with your personal data as required by applicable law, in reply to legal requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us. Your personal data may also be shared between our Group Companies for the activities permitted under this Policy.

Contacting Us

If you have any queries about this privacy policy or your dealings with us, you may contact us at hello@chigurucolab.com

Refund Policy


We currently do not offer cancellation once a payment has been made for the a term. However if you feel the services provided unsatisfactory, you may reach out to us by mail for us to stop the subscription correction for the further months.

Refunds (if applicable)

Once your cancellation is received, we will send you an email to notify you that we have received your cancellation request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at events@chigurucolab.com .